Privacy Policy

1. Introduction

This Privacy Policy explains how Novion Global Ltd ("Novion", "we", "us", or "our") collects, uses, discloses, and protects personal information in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By accessing or using our Website, you agree to the practices described in this Policy.

2. Who We Are

3. What Information We Collect

We may collect and process the following categories of personal data:

• Contact information (e.g. name, email, phone number)
• Professional details (e.g. job title, firm name)
• Technical data (e.g. IP address, browser type, cookies)
• Website usage data (e.g. pages visited, time spent on site)
• Communication data (e.g. emails or contact form submissions)

We do not intentionally collect sensitive personal data unless required by regulation or consent.

4. How We Use Your Information

We use your personal data for the following purposes:

• To respond to enquiries submitted via the Website
• To provide information about our services
• To improve Website functionality and performance
• To comply with legal and regulatory obligations
• For business development and analytics (where permitted)

5. Legal Basis for Processing

We only process your personal data when we have a lawful basis under UK GDPR, including:

• Consent (e.g. when you opt in to receive marketing)
• Contract (e.g. responding to your service enquiries)
• Legal obligation (e.g. compliance with FCA requirements)
• Legitimate interests (e.g. improving our Website and services)

6. Data Sharing and Transfers

We may share your data with trusted third-party service providers who assist us in operating our Website or managing communications. These may include:

• Website hosting providers
• Analytics platforms (e.g. Google Analytics)
• Professional advisors (e.g. legal, compliance)

If we transfer data outside the UK, we will ensure appropriate safeguards (e.g. UK IDTA or SCCs) are in place.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose it was collected for, or to comply with legal, regulatory, or operational requirements. For example:

• Enquiry records: up to 12 months
• Compliance-related data: up to 7 years, per FCA requirements

8. Your Rights

You have the following rights under UK GDPR:

• Access your personal data
• Rectify inaccurate or incomplete data
• Erase your data ("right to be forgotten")
• Restrict or object to processing
• Data portability (where applicable)
• Withdraw consent (for marketing)

9. Security

We implement appropriate technical and organisational measures to protect your personal data, including:

• Encryption
• Access controls
• Secure servers
• Regular security reviews

However, no system is entirely foolproof, and you acknowledge the risks inherent in providing information over the internet.

10. Cookies

We use cookies and similar technologies to enhance your browsing experience. For details, please see our Cookie Policy.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be posted on this page and will take effect as of the "Effective Date" listed above.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, contact:

If you're not satisfied with how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at https://ico.org.uk.